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+--- Thread: Phone Call (/showthread.php?tid=344)
Phone Call - EMPBLMMMSD - 01-21-2021
We called Elgato by phone about the recording stopping at random times. The man was very nice and helpful. He then sent us an email regarding our phone call. We followed every step he said. However, he told us to download the latest version of the software and now it will NOT recognize the hardware. EMPBLMMMSD Walkthroughs Studios is once again, on hiatus.
RE: Phone Call - djblady - 01-27-2021
I heard you resolved the problem with Elgato's help by email. I was there and the guy from Elgato was so very nice and helpful. Thank you Rodrick!
RE: Phone Call - Scully - 01-27-2021
What great customer service.
RE: Phone Call - EMPBLMMMSD - 01-27-2021
(01-27-2021, 08:08 PM)Scully Wrote: What great customer service.
I agree.
RE: Phone Call - djblady - 01-31-2021
It's nice to see that there are still some companies that value customers and that free of charge!
RE: Phone Call - EMPBLMMMSD - 02-01-2021
It's so nice, I know.