Phone Call

[EMPBLMMMSD]

We called Elgato by phone about the recording stopping at random times. The man was very nice and helpful. He then sent us an email regarding our phone call. We followed every step he said. However, he told us to download the latest version of the software and now it will NOT recognize the hardware. EMPBLMMMSD Walkthroughs Studios is once again, on hiatus.

[djblady]

I heard you resolved the problem with Elgato's help by email. I was there and the guy from Elgato was so very nice and helpful. Thank you Rodrick!

[Scully]

What great customer service.

[EMPBLMMMSD]

What great customer service.

I agree.

[djblady]

It's nice to see that there are still some companies that value customers and that free of charge!

[EMPBLMMMSD]

It's so nice, I know.